Impactful Mental Health Outreach Admin

Dorset HealthCare University NHS Foundation Trust; Weymouth; On-site; GBP 23,000 - 30,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust in Weymouth is seeking an Administrative Assistant to support the Assertive Outreach West Service, helping deliver person-centred care to individuals with severe and enduring mental health needs.

The role involves coordinating meetings, maintaining records, supporting communications with service users, carers and partner agencies, and preparing reports and correspondence with care and confidentiality at the core.

Qualifications

• NVQ Level 3 or equivalent in Administration or Customer Service
• Educated to GCSE level or equivalent
• Ability to manage competing priorities and deadlines
• Strong communication and interpersonal skills
• Experience of arranging meetings, taking minutes, and managing diaries
• Excellent organisational and time management skills
• Excellent attention to detail
• Positive and professional attitude
• Commitment to providing high-quality support to colleagues, service users, carers, and partner agencies
• Flexible and adaptable approach to work

Responsibilities

• Provide administrative support to the multidisciplinary team, Team Leader, and Consultant Psychiatrist.
• Responsibilities include coordinating and supporting Professional meetings, MDT professional meetings, and other routine administrative tasks.
• Provide administrative support to clients, carers, relatives, and both internal and external stakeholders.
• Record and distribute minutes for risk planning and risk management meetings.
• Answer telephone calls and respond to enquiries professionally and efficiently.
• Ensure the smooth day-to-day running of the office, supporting the Team Leader with a range of administrative duties.
• Undertake Winscribe transcription for doctors and maintain accurate clinical and administrative records.

Skills

NVQ Level 3 or equivalent in Admin/CS

GCSE level or equivalent

Managing competing priorities

Strong communication/interpersonal

Meetings coordination/minutes/diaries

Organisational/time management

Attention to detail

Professional attitude

Support to colleagues/service users/ag

Flexible/adaptable

Microsoft Office Outlook

Education

GCSE level or equivalent

Tools

Microsoft Office (Outlook)

Job description

Dorset HealthCare University NHS Foundation Trust in Weymouth is seeking an Administrative Assistant to support the Assertive Outreach West Service, helping deliver person-centred care to individuals with severe and enduring mental health needs.

The role involves coordinating meetings, maintaining records, supporting communications with service users, carers and partner agencies, and preparing reports and correspondence with care and confidentiality at the core.