Impactful Housing Manager: Income & Allocations

Home Group Limited; Portsmouth; Hybrid; GBP 29.000 - 33.000; Vollzeit

Benefits dieser Stelle

34 days leave

Mileage allowance

Enhanced DBS paid

Pension contribution up to 7%

Instant pay access with Stream

Wellbeing and discounts

Zusammenfassung

Home Group is seeking a Housing Manager – Income & Allocations in Portsmouth to manage rent accounts, attend court hearings and work with our allocations team to support customers into their new homes.

You’ll build trusted relationships with customers, collaborate with partners, and ensure compliance with arrears processes, while enjoying a hybrid pattern with two days in the Portsmouth office. Salary circa £32,000 pa, plus generous leave and benefits.

Qualifikationen

• Experience in Housing Management or a similar customer focused role.
• Knowledge of Housing law, welfare benefits, safeguarding, and sustaining tenancies.
• Experience in dealing with rent accounts within a Housing association or local authority setting.
• Strong organisation skills and take ownership from start to finish.
• Experience in allocations & lettings, ideally within a Housing Association or local authority setting.

Aufgaben

• Build trusted relationships with customers and attend Court Hearings on behalf of Home Group.
• Work with internal and external stakeholders to support customers.
• Manage allocations with the South Region.
• Ensure compliance with documentation and manage the rent collection by following Home Groups arrears process.
• Take ownership of Rent related issues from first contact through to resolution.

Kenntnisse

Housing management experience

Rent accounts experience

Housing law knowledge

Customer-facing experience

Jobbeschreibung

Home Group is seeking a Housing Manager – Income & Allocations in Portsmouth to manage rent accounts, attend court hearings and work with our allocations team to support customers into their new homes.

You’ll build trusted relationships with customers, collaborate with partners, and ensure compliance with arrears processes, while enjoying a hybrid pattern with two days in the Portsmouth office. Salary circa £32,000 pa, plus generous leave and benefits.