Housing Manager — Rent & Tenancy Leader (Hybrid)

Home Group Limited; Wokingham; Hybrid; GBP 29.000 - 35.000; Vollzeit

Benefits dieser Stelle

Instant pay with Stream

Pension contributions (up to 7%)

Life insurance 3x basic salary

2 paid volunteering days per year

Discounts program (800+ offers)

Mileage paid

Enhanced DBS paid

Zusammenfassung

Home Group Limited in Wokingham is seeking a Housing Manager to oversee rent accounts, support tenancy outcomes and liaise with courts and partners. You will build trusted relationships with customers, manage rent collection, and resolve issues from first contact to resolution, in a hybrid role requiring two days in Reading office, with a full driving licence and Enhanced DBS paid for by us.

The role offers a supportive environment, opportunities to grow, and a long-term career path within the

Qualifikationen

• Experience in housing management or a similar customer focused role.
• Experience in dealing with rent accounts within a housing association or local authority setting.
• Knowledge of housing law, welfare benefits, safeguarding and sustaining tenancies.
• Strong organisation skills and take ownership from start to finish.
• A full driving licence and access to a vehicle.

Aufgaben

• Build trusted relationships with customers.
• Manage the rent collection by following Home Group's arrears process.
• Take ownership of rent related issues from first contact through to resolution.
• Attend court hearings on behalf of Home Group.
• Work with internal and external stakeholders to support customers.

Kenntnisse

Housing management

Rent accounts

Housing law

Safeguarding

Organisation

Driving licence

Jobbeschreibung

Home Group Limited in Wokingham is seeking a Housing Manager to oversee rent accounts, support tenancy outcomes and liaise with courts and partners. You will build trusted relationships with customers, manage rent collection, and resolve issues from first contact to resolution, in a hybrid role requiring two days in Reading office, with a full driving licence and Enhanced DBS paid for by us.

The role offers a supportive environment, opportunities to grow, and a long-term career path within the