Impactful Employment Advisor - Restart Programme

Palladium International Ltd; England; Hybrid; GBP 28,000 - 29,000; Full time

Job summary

Palladium International Ltd is seeking an Employment Advisor to support Universal Credit claimants through the Restart programme. You will assess starting positions, build rapport, and create individualized action plans to help participants move into work.

You will collaborate with employers, local government, and partners to tailor opportunities, meet KPIs, and maintain accurate customer records. This 8-month fixed-term role involves both remote and face-to-face delivery.

Responsibilities

• Take responsibility and accountability for customers through to employment.
• Assessing the customer's starting position to decide how best to meet their needs.
• Build rapport and a positive working relationship with each customer.
• Create and follow through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
• Address customer's personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
• Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
• Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
• Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
• Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.

Job description

Palladium International Ltd is seeking an Employment Advisor to support Universal Credit claimants through the Restart programme. You will assess starting positions, build rapport, and create individualized action plans to help participants move into work.

You will collaborate with employers, local government, and partners to tailor opportunities, meet KPIs, and maintain accurate customer records. This 8-month fixed-term role involves both remote and face-to-face delivery.