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Palladium International Ltd; Eastleigh; On-site; GBP 28,000 - 29,000; Full time

Benefits offered by this job

Real Living Wage

Disability Confident employer scheme

DBS clearance (required)

Job summary

Palladium is hiring an Employment Advisor in Eastleigh on a fixed-term contract for 8 months. The role supports Universal Credit claimants with tailored employment assistance, including CV development, interview guidance, and job sourcing.

You’ll manage a caseload, build relationships, and coordinate with partners to enable progression to work. The position is based in Eastleigh with a salary range of £27,976 to £29,000, subject to DBS clearance.

Qualifications

• No specific formal qualifications are listed in the job posting.

Responsibilities

• Take responsibility and accountability for customers assigned through to employment.
• Assess the customer’s starting position to decide how best to meet their needs.
• Build rapport and a positive working relationship with each customer.
• Create and follow through with individualised action plans for each customer.
• Address personal constraints to employment, providing advice to develop capability.
• Identify vacancy and training solutions in consultation with the team.
• Maintain customer records to quality standards and document the journey.
• Develop knowledge of signposting services in the local area/region.
• Meet personal targets and quality measures by delivering employability provision.
• Develop relationships with employers, Job Centre teams, and funding providers.

Job description

Employment Advisor - Eastleigh - FTC

The Employment Advisor joins the Restart programme which offers support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.

The salary range for this role is: £27,976 to £29,000. This is a Fixed Term Contract for a period of 8 months.

You will play a vital role in the success of the programme, working with a case load of customers, building relationships with each one of them, tailoring the support you provide to their needs and working with other team members to find them suitable support and eventually work. Your support will range from CV development, progress discussions, signposting to internal training support, interview guidance and of course; job sourcing.

This position is based in our Eastleigh office.

Primary Duties and responsibilities

• Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
• Assessing the customer’s starting position to decide how to best meet their needs.
• Building rapport and a positive working relationship with each customer.
• Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
• Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
• Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
• Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
• Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
• Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
• Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.

Company Overview

You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return. We are experienced in implementing large, complex programmes supporting skills and employment and are currently delivering 30 programmes for the UK Government.

Palladium is a child-safe organisation, and screens applicants for suitability to work with children. We also provide equal employment to all participants and employees without regard to race, color, religion, gender, age, disability, sexual orientation, veteran or marital status. Palladium is an equal opportunity employer, committed to diversity and inclusion. As a Disability Confident employer, we will ensure disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.

We actively encourage applicants looking for diverse working patterns to apply.

Offer for the role are subject to DBS clearance.

Palladium is a Real Living Wage Employer.

Proud member of the Disability Confident employer scheme