Immediate Maintenance Helpdesk Administrator -£32K

Pertemps Tm; Plymouth; On-site; GBP 19,000 - 32,000; Full time

Job summary

Pertemps Tm is recruiting an experienced Maintenance Helpdesk Administrator for a busy maintenance and facilities team in the Portsmouth area. The role is a 3-month contract with an immediate start, handling reactive maintenance log jobs, coordinating engineers, and updating systems such as JobLogic or Concerto.

Candidates should have prior maintenance helpdesk or facilities administration experience, strong data-entry and MS Office skills, and the ability to prioritise in a fast-paced

Qualifications

• Experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role.
• Strong admin and data-entry skills.
• Excellent organisational and communication skills.

Responsibilities

• Log and allocate reactive maintenance jobs to ensure timely resolution.
• Coordinate engineers and subcontractors to meet service levels.
• Update and maintain maintenance records using JobLogic or Concerto.
• Raise work orders and monitor progress through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure all maintenance requests are processed accurately and efficiently.

Skills

Administration

Data entry

Communication

Prioritisation

Microsoft Office

Tools

JobLogic

Concerto

Job description

Immediate Maintenance Helpdesk Administrator | Maintenance Controller

Salary: Up to £32,000

Contract: 3-Month Contract (Immediate Start this coming Monday)

Location: Portsmouth area

We're recruiting for an experienced Maintenance Helpdesk Administrator to join a busy maintenance and facilities team on a 3-month contract with an immediate start.

This role is ideal for candidates with experience working within a maintenance helpdesk, facilities management, property maintenance or building services environment. You'll be responsible for logging reactive maintenance jobs, coordinating engineers, updating maintenance systems and ensuring work orders are completed efficiently.

Key Responsibilities

• Log and allocate reactive maintenance jobs.
• Coordinate engineers and subcontractors to ensure service levels are achieved.
• Update and maintain records using JobLogic or Concerto.
• Raise work orders and monitor jobs through to completion.
• Provide administrative support to the maintenance and facilities team.
• Maintain accurate data, reports and maintenance records.
• Liaise with clients, contractors and engineers regarding ongoing works.
• Ensure all maintenance requests are processed accurately and efficiently.

Requirements

• Previous experience in a Maintenance Helpdesk, Facilities Administrator, Maintenance Administrator, Maintenance Coordinator or Maintenance Controller role.
• Experience using JobLogic or Concerto is essential.
• Strong administration and data entry skills.
• Excellent organisational and communication skills.
• Ability to prioritise workloads in a fast-paced environment.
• Good working knowledge of Microsoft Office.

What's on Offer

• Salary up to £32,000.
• Immediate start.
• 3-month contract.
• Office-based role in the Portsmouth area.
• Friendly and supportive team environment.

Please note: To protect our client's confidentiality, full company details and the exact office location will be shared with shortlisted applicants.