Maintenance Scheduler

CBW Staffing Solutions; Greater London; Hybrid; GBP 24,000 - 40,000; Full time

Job summary

CBW Staffing Solutions is hiring a Maintenance Scheduler for a Facilities Management provider in London, Liverpool Street. The role is office-based, Mon-Fri, 08:00–17:00, permanent, paying up to £40,000 per year.

You will handle calls, manage the FM Helpdesk inbox, schedule maintenance, assign tasks to engineers, and process PPM and reactive visits using CAFM systems. Excellent IT and communication skills are required.

Qualifications

• Previous Helpdesk experience within Facilities Management/Construction
• Strong general administrative background
• Working knowledge of CAFM systems (Concept or similar)
• Confident IT skills including Microsoft Office
• Strong communication and organisational skills

Responsibilities

• Handling incoming and outgoing calls to support the facilities function in a professional manner
• Managing and maintaining the FM Helpdesk inbox
• Scheduling reactive maintenance call-outs and prioritising urgent requests
• Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
• Raising and processing purchase orders and supporting invoice administration
• Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
• Accurately inputting and updating data within the CAFM system
• Assigning tasks via CAFM (Concept or similar system)
• Raising corrective maintenance tasks following completed PPM visits
• Supporting Office and Contract Managers with general administrative duties
• Responding to queries from engineers, clients, and management
• Organising daily workload to ensure service level agreements are met

Skills

Helpdesk experience

Facilities Mgmt

Administrative skills

Microsoft Office

Communication skills

Tools

CAFM Systems

Concept

Job description

Maintenance Scheduler - FM Provider - London Liverpool Street - Up to £40,000 per annum

Are you an experienced Maintenance Scheduler or Helpdesk Administrator looking for your next opportunity?

Do you want to expand your experience within a growing Facilities Management environment?

This is an excellent opportunity to join an established FM provider based in an iconic building in London Liverpool Street on a Permanent basis. You will be part of a busy, fast-paced team supporting day-to-day facilities operations, where your organisational skills and attention to detail will be highly valued.

Hours of Work / Details:

• 08:00am - 17:00pm
• Monday to Friday (Office Based)
• Up to £40,000 per annum
• Permanent role

Key Responsibilities:

• Handling incoming and outgoing calls to support the facilities function in a professional manner
• Managing and maintaining the FM Helpdesk inbox
• Scheduling reactive maintenance call-outs and prioritising urgent requests
• Reviewing jobs logged throughout the day and allocating tasks to Engineers accordingly
• Raising and processing purchase orders and supporting invoice administration
• Issuing and closing both planned preventative maintenance (PPM) and reactive maintenance visits
• Accurately inputting and updating data within the CAFM system
• Assigning tasks via CAFM (Concept or similar system)
• Raising corrective maintenance tasks following completed PPM visits
• Supporting Office and Contract Managers with general administrative duties
• Responding to queries from engineers, clients, and management
• Organising daily workload to ensure service level agreements are met

Requirements:

• Previous Helpdesk experience within Facilities Management/Construction
• Strong general administrative background
• Working knowledge of CAFM systems (Concept or similar)
• Confident IT skills including Microsoft Office
• Strong communication and organisational skills

We look forward to hearing from you