Imaging Booking & Scheduling (Rotational)

Cambridge University Hospital NHS Foundation Trust; Cambridge; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

On-site leisure facilities

Discounted Stagecoach travel

Park and Ride travel free

Staff break spaces

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Rotational Booking Administrator for the Imaging department. The role involves high-quality administrative support, typing, reception duties, and scheduling while maintaining databases.

The successful candidate will work both independently and in a team, handling queries in a professional manner and contributing to a busy, patient-focused environment.

Qualifications

• Educated to GCSE level or equivalent.
• NVQ level 2 in Customer Service/Business Admin/ITQ or equivalent.
• Admin or equivalent experience.
• Experience of working in a busy office environment or reception role.
• Experience of prioritising, planning and organising own tasks.
• Experience of IT packages - Microsoft Office.
• Previous NHS experience or working with medical records is desirable.
• Experience of call handling.

Responsibilities

• Provide high-quality administrative support to the department.
• Perform typing, reception duties, customer service, and maintain databases.
• Book appointments and meetings, file, and organise meeting rooms.
• Serve as first point of contact and communicate professionally.
• Answer general queries and explain information relating to the department.

Skills

Attention to detail

Communication skills

Teamwork

Organisational skills

Ability to work under pressure

Customer service

Microsoft Office

Education

GCSE level or equivalent

NVQ Level 2 in Customer Service/Business Admin/ITQ or equivalent

Tools

Microsoft Office

Job description

Cambridge University Hospitals NHS Foundation Trust is seeking a Rotational Booking Administrator for the Imaging department. The role involves high-quality administrative support, typing, reception duties, and scheduling while maintaining databases.

The successful candidate will work both independently and in a team, handling queries in a professional manner and contributing to a busy, patient-focused environment.