Imaging Booking Administrator (Rotational, Flexible Hours)

Cambridge University Hospitals; Cambridge; Remote; GBP 26,000 - 27,000; Full time

Benefits offered by this job

On-site leisure facilities

Day nurseries

Subsidised bus travel

Park & Ride free

Job summary

Cambridge University Hospitals NHS Foundation Trust is recruiting Rotational Booking Administrators within the Imaging department. The role requires flexibility for shift work, weekend work and potential cover at Saffron Walden.

You will provide high-quality administrative support, handle receptions and bookings, and be the first point of contact for the department. The Trust values diversity and offers a range of staff benefits.

Qualifications

• GCSE level or equivalent (A)
• NVQ level 2 in Customer Service/Business Admin/ITQ or equivalent (A)
• Admin or equivalent experience (A)
• Experience of working in a busy office environment (A)
• Experience of prioritising, planning and organising own tasks (A)
• Experience of customer service or dealing with the public (A)
• Data entry (A)
• Experience of IT packages – Microsoft Office (A)
• Previous NHS experience (A)
• Previous experience of medical records (A)
• Experience of call handling (A)
• Experience of dealing with difficult situations and confrontations (A)
• Understanding confidentiality and data protection (A/I)
• Knowledge of Trust information systems (A/I)
• Knowledge of the Trust including awareness of priorities (A/I)
• Knowledge of medical terminology (A/I)
• Ability to work as part of a team (A/I)
• Good communication skills including telephone, e-mail and face to face (A/I)
• Ability to follow processes and procedures (A/I)
• High level of ability to organise and manage own time keeping to schedule and deadlines (A/I)
• Good organisational skills (A/I)
• Ability to meet deadlines (A/I)
• Willing to take on and learn new skills (A/I)
• Ability to show attention to detail and accuracy (A/I)
• Ability to adapt to change (A/I)
• Willingness to learn new skills (A/I)

Responsibilities

• Provide high-quality administrative support to the department.
• Typing, reception duties, customer service, maintaining databases, booking appointments/meetings, filing, organising and booking meeting rooms.
• General administrative support to the department and acting as a first point of contact.
• Communicate in a professional and courteous manner and handle general queries.

Job description

Cambridge University Hospitals NHS Foundation Trust is recruiting Rotational Booking Administrators within the Imaging department. The role requires flexibility for shift work, weekend work and potential cover at Saffron Walden.

You will provide high-quality administrative support, handle receptions and bookings, and be the first point of contact for the department. The Trust values diversity and offers a range of staff benefits.