IGA SRE Lead — Hybrid & Flexible Hours

Lloyds Banking Group; West of England; Hybrid; GBP 93,000 - 109,000; Full time

Benefits offered by this job

Hybrid Working

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Job summary

Lloyds Banking Group is seeking a Lead Site Reliability Engineer to oversee the reliability, availability, and security of Identity Governance and Administration services. You will own SLAs for joiner/mover/leaver workflows, provisioning, deprovisioning, and access certification while driving operational excellence with your product team.

You will champion SRE practices across the IAM estate, collaborating with application and platform teams to deliver secure, compliant access management

Responsibilities

• Leads the reliability, availability and operational performance of Identity Governance and Administration (IGA) services, including identity lifecycle management, provisioning, deprovisioning, access certification and role management capabilities.
• Identifies and eliminates operational toil through automation, improving the reliability and efficiency of identity lifecycle, access governance and provisioning processes.
• Contributes to IAM and security control frameworks, ensuring operational controls, monitoring and recovery capabilities support compliance, audit and security requirements.
• Leads teams responsible for the support and continuous improvement of IAM and IGA services, ensuring platforms can meet current and future business demand.
• Develops performance measures and reliability targets, using service data and telemetry to drive continual service improvement.
• Evaluates and implements improvements to IGA platforms and services, balancing reliability, scalability, security and user experience.
• Uses observability, monitoring and operational analytics to identify service risks and reliability issues, driving remediation before customer impact occurs.
• Optimises platform capacity, resilience and operational processes, ensuring IAM services remain sustainable, performant and cost effective.
• Establishes testing, validation and recovery strategies for IAM and IGA services, including lifecycle processes, access governance controls, integrations and disaster recovery capabilities.

Job description

Lloyds Banking Group is seeking a Lead Site Reliability Engineer to oversee the reliability, availability, and security of Identity Governance and Administration services. You will own SLAs for joiner/mover/leaver workflows, provisioning, deprovisioning, and access certification while driving operational excellence with your product team.

You will champion SRE practices across the IAM estate, collaborating with application and platform teams to deliver secure, compliant access management