ICT Technician

Sherwood Foundation School; Greater London; On-site; GBP 26,000 - 34,000; Full time

Job summary

Sherwood Foundation School is seeking a knowledgeable ICT Technician to support staff and maintain ICT systems across three campuses. You will work within the Business Team under the ICT Manager, providing proactive technical assistance and ensuring secure day-to-day operations.

You will handle operating systems, networking, hardware/software installation, and cybersecurity considerations, applying patient and methodical problem solving while delivering outstanding customer service in a busy

Qualifications

• Experience with operating systems and networking in an educational setting.
• Ability to configure, install and test hardware and software.
• Understanding of cybersecurity and data protection principles.

Responsibilities

• Provide technical support to staff on ICT hardware and software.
• Maintain hardware and software assets and ensure smooth operation.
• Support secure day-to-day running of ICT systems across campuses.

Skills

ICT networking

Hardware installation

Software installation

Cybersecurity basics

Troubleshooting

Customer service

Job description

About the role: We have enormous ambition for our pupils and are looking for a knowledgeable and reliable ICT Technician with a proactive approach and a passion for supporting our school community.

Working within the Business Team under the ICT Manager, you will provide technical support to staff, maintain hardware and software, and help ensure the smooth and secure day-to-day running of ICT systems across our three campuses.

You will have:

• Knowledge and practical experience of ICT operating systems and networking
• Experience of configuring, installing and testing hardware, software and related equipment
• A good understanding of cybersecurity and data protection
• Strong problem-solving skills and the ability to explain solutions clearly to non-technical users
• A patient, methodical approach, excellent customer service skills and the ability to manage competing priorities independently and as part of a team

Please demonstrate how you meet the requirements of the person specification, addressing all sections and subsections. This role involves working flexibly across all three school campuses.