ICT Technician - Schools

hireful; Slough; On-site; GBP 28,000 - 32,000; Full time

Job summary

hireful is seeking an ICT Technician/IT Support Technician to join our education IT service team in the Burnham (Slough) area. You will be the go-to expert for schools, managing IT systems, solving technical problems, and installing hardware and software to support teaching and learning.

The role requires IT support experience, preferably in a school or academy setting, and hands-on work with servers, networks, and cloud platforms such as Office 365 and Google Workspace.

Qualifications

• Experience in IT support.
• Experience in school/academy environments preferred.
• Experience installing, maintaining and fixing IT equipment including servers, software, networks, hardware and telephony.

Responsibilities

• Provide first-class IT support to schools and education settings.
• Manage IT systems, troubleshoot issues, and resolve technical problems quickly.
• Install, configure and maintain hardware and software, and assist with telephony and network tasks.

Skills

IT support experience

School environment experience

Servers & networks

Office 365 & Google Workspace

Customer service

Job description

Are you a school ICT Technician or IT Support Technician looking for your next career opportunity? Do you you feel your progression is currently limited in the school you are working in? Are you keen to work for an IT Service provider, providing first class IT services to the education industry? This is your chance to make a real impact, using your IT skills to improve teaching and learning environments. You’ll be the go-to expert, managing IT systems, solving technical problems, and installing hardware and software – all while delivering excellent customer service that schools can rely on. You’ll act as the key link between schools and the wider company, keeping everyone connected and informed. Sound like you? Read on...

Role: ICT Technician aka IT Support Technician, ICT Support Technician, ICT Consultant, IT Technician, Field IT Support Engineer, School IT Support, IT Field Technician, Network Manager

Location: Burnham (Slough) - Berkshire

Salary: £28k-£32k base salary + great benefits

What you will bring to the role:

• Previous experience in an IT Support capacity, preferably up to 2nd line would be great, but not essential.
• Experience of working within a school, academy or College would be very highly desired and advantageous.
• Experience installing, maintaining and fixing IT equipment e.g. Servers, Software, Networks, Hardware and telephony
• Experience supporting Office 365, Google Workspace and Chromebook is highly desirable.
• Excellent customer services skills with a passion for providing a customer facing first class service.