ICT Service Desk Apprentice: Learn & Grow

Allscreens Nationwide Ltd; Llandrindod Wells; On-site; GBP 27,000 - 33,000; Full time

Job summary

Powys County Council is offering an ICT Service Desk Operator Career Graded Apprenticeship in Llandrindod Wells. The programme blends paid work with study towards a recognised ICT qualification over two years, with potential permanent employment on completion.

The End User Services team acts as the first point of contact for internal ICT users across Powys County Council and Powys Teaching Health Board; learners will be mentored by experienced professionals and gain grounding in the industry.

Qualifications

• Good academic track record and strong communication skills.
• Willingness to learn ICT and information and communication technologies.
• Ability to work as part of a team and be mentored.
• Willingness to study towards ICT qualifications over 2 years.

Responsibilities

• Provide first-line ICT helpdesk support to internal users.
• Work under supervision to gain recognised ICT qualifications.
• Support End User Services team in daily activities and projects.

Job description

Powys County Council is offering an ICT Service Desk Operator Career Graded Apprenticeship in Llandrindod Wells. The programme blends paid work with study towards a recognised ICT qualification over two years, with potential permanent employment on completion.

The End User Services team acts as the first point of contact for internal ICT users across Powys County Council and Powys Teaching Health Board; learners will be mentored by experienced professionals and gain grounding in the industry.