Systems Administrator Apprentice

Cyngor Sir Ceredigion County Council; Aberystwyth; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Flexi-time

Hybrid working

Generous annual leave

LGPS (Local Government Pension Scheme)

Mentoring and support

Learning and development opportunities

Staff discounts & wellbeing

Job summary

Cyngor Sir Ceredigion County Council invites applications for an IT Apprenticeship in Digital Infrastructure Engineering. The two-year scheme leads to a Level 3 Diploma, with workplace learning, online learning and offsite workshops, which may involve occasional travel.

You will help maintain and develop the Council’s IT systems, assist with configuration, data validation and reporting, and provide user support while gaining hands-on experience in systems administration and customer service.

Qualifications

• Interest in IT and digital tools.
• Keen to learn and develop new skills.
• Good communication and organisational abilities.
• Able to work as part of a team and deliver reliable results.
• Eligible for apprenticeship funding and provider criteria.

Responsibilities

• Maintain and develop the Council’s HR and Payroll IT systems.
• Assist with system configuration, user access and permissions.
• Support colleagues with system queries and troubleshooting.
• Test system updates and enhancements.
• Assist with data validation and reporting.
• Develop guidance and support materials for users.

Skills

Tech enthusiasm

Attention to detail

Team player

Communication skills

Organisational skills

Reliability

Education

Level 3 Diploma in Digital Infrastructure Engineering

Job description

Please note that the advertised salary for this position is subject to the pending 2026/2027 national pay award. The final salary will be adjusted accordingly once this has been agreed.

The role

• Maintaining and developing the Council’s HR and Payroll system
• Assisting with system configuration, user access and permissions
• Supporting colleagues with system queries and troubleshooting issues
• Testing system updates and enhancements
• Assisting with data validation and reporting
• Assistant with developing guidance and support materials for users
• Providing excellent customer service to colleagues across the Council

The apprenticeship

Your apprenticeship will last 2 years and on successful completion you will achieve a Level 3 Diploma in Digital Infrastructure Engineering. Training will be delivered through a combination of workplace learning, online learning and offsite workshops, which may involve occasional travel.

What we’re looking for

• Enjoys using technology and digital tools
• Has good attention to detail and can work accurately with data
• Is keen to learn and develop new skills
• Has good communication and organisational skills
• Enjoys working as part of a team
• Is reliable, professional and customer focused

Why join us?

• Flexible working hours through our Flexi-time Scheme
• Hybrid working opportunities
• Generous annual leave entitlement
• Local Government Pension Scheme
• Dedicated mentoring and support throughout your apprenticeship
• Ongoing learning and development opportunities
• Access to a range of staff discount schemes and health and wellbeing initiatives

Important information

Please note that apprenticeship eligibility is subject to training provider criteria. Applicants who already hold a higher level qualification, such as an HNC, HND or degree in an IT-related subject, may not be eligible to undertake this apprenticeship.

This is a great opportunity for someone looking to start a career in IT, systems administration, data and reporting while making a real contribution to the services that support our workforce.

Additional Information

• Job Description and Person Specification
• Team Ceredigion Information Pack
• Further details regarding the apprenticeship can be found here:Digital Infrastructure Engineer Level 3 – Qualification | GCS

For further information please contact: Gwilym Morgan on [e-mail]

Interviews will be held on:15.09.2026

Note: We reserve the right to extend the application closing date