ICT Field Engineer: Education IT Onsite Support

Education Support Professionals Ltd; Thurrock, Basildon; On-site; GBP 30,000 - 40,000; Full time

Job summary

A managed service provider specializing in education is seeking an experienced ICT support/field engineer to join their team in Thurrock. The role involves providing support and consultancy through various channels and attending site visits. Candidates must have relevant experience, a full UK driving licence, and knowledge of Windows Server and Microsoft 365. This is a full-time position with diverse ICT responsibilities.

Qualifications

• 1+ year relevant experience required.
• Full UK driving licence and vehicle needed.
• Strong understanding of Windows Server, Microsoft 365, and security solutions.

Responsibilities

• Provide support and consultancy via phone and remote/on-site.
• Attend daily site visits in Thurrock and Basildon.
• Handle helpdesk support requests with SLAs.

Skills

Windows Server products and services

Microsoft 365 administration

Networking (TCP/IP, switches, routers)

Helpdesk systems

Job description

A managed service provider specializing in education is seeking an experienced ICT support/field engineer to join their team in Thurrock. The role involves providing support and consultancy through various channels and attending site visits. Candidates must have relevant experience, a full UK driving licence, and knowledge of Windows Server and Microsoft 365. This is a full-time position with diverse ICT responsibilities.