IAM MIM L2 Support Analyst – Identity Modernisation

Vallum Associates; Sheffield; Hybrid; GBP 72,000 - 94,000; Full time

Job summary

Vallum Associates seeks an IAM Technical Analyst to support an Identity and Access Management modernization in a major banking client. The role concentrates on MIM operations, L2 production support, incident handling, and data troubleshooting using SQL Server and T-SQL.

The ideal candidate will understand AD/Entra ID, LDAP, Kerberos, and authentication protocols, with experience in enterprise ITIL processes and working across global teams. Banking sector experience is a plus.

Qualifications

• Hands-on experience with Microsoft Identity Manager (MIM) including Sync, Service, connectors and provisioning workflows.
• Strong L2 application/production support experience including incident management and root cause analysis.
• Proficient in SQL Server / T-SQL for data investigation and reporting.
• Familiar with .NET/C# applications, logs, configurations, and troubleshooting.

Skills

MIM (Microsoft Identity Manager)

L2 support

SQL Server / T-SQL

NET/C# apps

AD / Entra ID

LDAP / Kerberos / NTLM

ITIL processes

Stakeholder communication

Job description

Vallum Associates seeks an IAM Technical Analyst to support an Identity and Access Management modernization in a major banking client. The role concentrates on MIM operations, L2 production support, incident handling, and data troubleshooting using SQL Server and T-SQL.

The ideal candidate will understand AD/Entra ID, LDAP, Kerberos, and authentication protocols, with experience in enterprise ITIL processes and working across global teams. Banking sector experience is a plus.