Hybrid Workplace Experience Agent: Front & Virtual

Latham & Watkins; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Wellness programs

Employee discounts

Job summary

Latham & Watkins is hiring a Workplace Experience Agent in London. The role involves supporting customers via phone, email, and chat while providing on-site reception and visitor support one day a week.

Ideal candidates should possess excellent communication and customer service skills, a high school diploma, and prior workplace experience. The position offers a flexible working schedule and a comprehensive benefits package including health insurance and pension plans.

Qualifications

• Fluency in English; proficiency in German, French, Spanish, or Italian is a plus.
• Prior workplace experience, preferably in roles such as receptionist, technology, hospitality, or customer service.
• Administrative experience in a professional services environment is favored.

Responsibilities

• Curate experiences in the workplace for clients.
• Provide high-touch customer service to visitors.
• Facilitate requests and ensure a seamless experience for customers.

Skills

Customer service skills

Communication skills

Ability to assess situations

Education

High school diploma or equivalent

Job description

Latham & Watkins is hiring a Workplace Experience Agent in London. The role involves supporting customers via phone, email, and chat while providing on-site reception and visitor support one day a week.

Ideal candidates should possess excellent communication and customer service skills, a high school diploma, and prior workplace experience. The position offers a flexible working schedule and a comprehensive benefits package including health insurance and pension plans.