Hybrid Tenancy Sustainment Specialist – Merseyside

Vivid Resourcing Ltd; West Kirby; Híbrido; GBP 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Hybrid work arrangement

Resumo da oferta

Vivid Resourcing Ltd is recruiting for a Tenancy Sustainment Officer based in Merseyside to join a Housing Association on an interim contract with potential extension or temp-to-perm. The role focuses on sustaining tenancies and preventing homelessness, with a caseload of tenants who have complex needs and challenges.

The successful candidate will provide budgeting and welfare benefits advice, develop personalised support plans and liaise with local authorities and housing professionals to

Qualificações

• Experience in tenancy sustainment, housing support or homelessness services is essential.
• Ability to work with vulnerable individuals in challenging situations with resilience and compassion.
• Strong communication and interpersonal skills to support tenants and liaise with agencies.

Responsabilidades

• Support tenants to maintain tenancies and prevent homelessness.
• Manage a caseload of tenants with complex needs.
• Provide advice on rent arrears, budgeting and welfare benefits.
• Develop personalised support plans to promote independent living.
• Promote long-term housing stability and assist access to services.

Conhecimentos

Tenancy sustainment

Housing support

Homelessness services

Caseload management

Budgeting & welfare benefits

Vulnerable people support

Descrição da oferta de emprego

Vivid Resourcing Ltd is recruiting for a Tenancy Sustainment Officer based in Merseyside to join a Housing Association on an interim contract with potential extension or temp-to-perm. The role focuses on sustaining tenancies and preventing homelessness, with a caseload of tenants who have complex needs and challenges.

The successful candidate will provide budgeting and welfare benefits advice, develop personalised support plans and liaise with local authorities and housing professionals to