Hybrid Tenancy Support Worker (Housing & Homelessness)

North Northamptonshire Council; England; Hybrid; GBP 22.000 - 30.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Pension scheme

Career development

Generous leave 28-33 days

Hybrid & flexible working

Employee assistance program

Zusammenfassung

North Northamptonshire Council is interviewing for a Tenancy Support Worker within the Accommodation Service to provide practical, person-centred support to individuals with complex needs in supported and temporary accommodation. You will deliver tailored sessions, develop and review support plans, and conduct welfare visits while working with partner agencies to promote independent living.

The role emphasises safeguarding, accurate record-keeping and a proactive, solution-focused approach.

Qualifikationen

• Experience of working with vulnerable people, ideally within housing, homelessness, support, social care or related services.
• Strong communication and interpersonal skills, with the ability to build positive relationships and maintain professional boundaries.
• An understanding of the challenges faced by people experiencing homelessness, rough sleeping or complex needs.
• The ability to manage a varied workload and work effectively both independently and as part of a team.
• Good organisational and record-keeping skills.
• A commitment to safeguarding, equality, diversity and inclusion.
• A proactive, solution-focused approach and a genuine desire to help people improve their circumstances.

Aufgaben

• Delivering one-to-one support sessions tailored to individual needs.
• Developing, reviewing and updating support plans and risk assessments.
• Undertaking welfare visits and property inspections.
• Supporting residents to access benefits, healthcare and specialist support services.
• Promoting independent living skills, wellbeing and tenancy sustainment.
• Working closely with partner agencies and attending multi-agency meetings.
• Supporting residents to overcome barriers and progress towards independent living.
• Identifying and responding appropriately to safeguarding concerns.
• Maintaining accurate case records and monitoring outcomes.

Kenntnisse

Vulnerable people experience

Communication

Teamwork

Jobbeschreibung

North Northamptonshire Council is interviewing for a Tenancy Support Worker within the Accommodation Service to provide practical, person-centred support to individuals with complex needs in supported and temporary accommodation. You will deliver tailored sessions, develop and review support plans, and conduct welfare visits while working with partner agencies to promote independent living.

The role emphasises safeguarding, accurate record-keeping and a proactive, solution-focused approach.