Hybrid Housing Options Advisor — Homelessness Prevention

4Recruitment Services Ltd; Kettering; Hybrid; GBP 34,000 - 39,000; Full time

Job summary

North Northamptonshire Council is seeking a Housing Options Advisor to deliver homelessness prevention services. You will be the main contact for customers who are homeless or threatened with homelessness, providing advice, triage and assessment.

You will manage a caseload, complete Full Housing Assessments, develop Personal Housing Plans to identify housing solutions, and offer tailored housing advice, landlord negotiations and tenancy sustainment support, working with internal teams and

Qualifications

• Experience in homelessness policy and housing access processes.
• Ability to triage and assess homelessness or risk of homelessness cases.
• Excellent communication and negotiation skills.

Responsibilities

• Act as the primary point of contact for customers who are homeless or threatened with homelessness, providing advice, triage and assessment services.
• Manage a caseload of homelessness prevention and relief cases in accordance with relevant legislation, statutory guidance and council policies.
• Complete Full Housing Assessments (FHAs) and develop Personal Housing Plans (PHPs) to identify appropriate housing solutions.
• Provide tailored housing advice, landlord negotiation, mediation and tenancy sustainment support.
• Work collaboratively with internal teams, housing providers, landlords, support organisations and external agencies.

Skills

Case management

Housing advice

Triage

Stakeholder liaison

Job description

North Northamptonshire Council is seeking a Housing Options Advisor to deliver homelessness prevention services. You will be the main contact for customers who are homeless or threatened with homelessness, providing advice, triage and assessment.

You will manage a caseload, complete Full Housing Assessments, develop Personal Housing Plans to identify housing solutions, and offer tailored housing advice, landlord negotiations and tenancy sustainment support, working with internal teams and