Hybrid Temporary Accommodation Officer – Long-Term Interim

Pertemps Bond; Greater London; Hybrid; GBP 33,000 - 34,000; Full time

Job summary

Pertemps Bond is seeking an experienced Temporary Accommodation Officer in London to join the Housing Solutions team on a long‑term temporary basis. You will manage a portfolio of TA properties and homeless households, handling tenancy management, rent arrears, repairs and inspections across multiple sites.

The ideal candidate has strong experience in Temporary Accommodation, Homelessness or Housing Management, with excellent customer service and a proactive problem-solving approach.

Qualifications

• Experience in Temporary Accommodation, Homelessness or Housing Management.
• Strong customer service and resident-facing skills.
• Excellent organisational and record-keeping abilities.

Responsibilities

• Manage a portfolio of Temporary Accommodation properties and households, including voids and rent arrears.
• Arrange admission of homeless households into temporary accommodation and explain rights and responsibilities.
• Monitor occupancy, reduce void periods and support rent collection.
• Conduct regular property and resident visits meeting health, safety and fitness standards.
• Liaise with landlords, contractors and external partners on repairs and compliance.
• Maintain housing and case management records and produce performance information and KPIs.

Tools

Excel

Power BI

Job description

Pertemps Bond is seeking an experienced Temporary Accommodation Officer in London to join the Housing Solutions team on a long‑term temporary basis. You will manage a portfolio of TA properties and homeless households, handling tenancy management, rent arrears, repairs and inspections across multiple sites.

The ideal candidate has strong experience in Temporary Accommodation, Homelessness or Housing Management, with excellent customer service and a proactive problem-solving approach.