Hybrid Technical Systems Support Engineer

The Investigo Group; Manchester; Ibrido; GBP 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

The Investigo Group is seeking a Technical Systems Support Engineer to join our Service Operations team in a hybrid role based near Liverpool, UK. You will handle incidents and service requests with a focus on root cause analysis, cross-platform troubleshooting, and close collaboration with platform engineers.

You'll work on specialist applications, cloud services and identity platforms, gaining exposure to a wide range of technologies and progressing toward advanced technical roles while

Competenze

• Strong technical foundation in IT systems and networking.
• Experience with incident management and diagnostic troubleshooting.
• Ability to work across multiple platforms and collaborate with engineers.

Mansioni

• Provide technical IT support across applications, cloud services and identity platforms.
• Investigate incidents and perform root-cause analyses to prevent recurrence.
• Collaborate with service operations and platform engineers to resolve complex issues.

Descrizione del lavoro

The Investigo Group is seeking a Technical Systems Support Engineer to join our Service Operations team in a hybrid role based near Liverpool, UK. You will handle incidents and service requests with a focus on root cause analysis, cross-platform troubleshooting, and close collaboration with platform engineers.

You'll work on specialist applications, cloud services and identity platforms, gaining exposure to a wide range of technologies and progressing toward advanced technical roles while