Hybrid Supply Chain Service Manager

Brakes Group; Ashford; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Holiday allowance

Staff discounts

Cinema discounts

Recognition awards

Career progression

Job summary

Sysco GB is seeking a proactive Supply Chain Service Manager to join the Product Supply team on a full-time, permanent basis. You will drive end-to-end service improvements, monitor service levels, and deliver robust plans while collaborating with Planning, Sales and Operations to enhance customer satisfaction.

The role supports hybrid working with a requirement to be in the Ashford office at least two days per week, and occasional travel for meetings.

Qualifications

• Experience in supply chain, customer service or account management.
• Strong analytical and data interpretation skills.
• Proficient in Microsoft Office; experience with SAP, Power BI or Tableau is a plus.

Responsibilities

• Drive end-to-end service improvements across customer base.
• Monitor and improve service levels across sales channels and collaborate with Planning, Sales and Operations.
• Conduct root cause analysis and develop robust improvement plans for long-term results.
• Provide regular performance reporting and lead service reviews with stakeholders.
• Engage with Sales and customers to agree service expectations and monitor contracts.

Job description

Sysco GB is seeking a proactive Supply Chain Service Manager to join the Product Supply team on a full-time, permanent basis. You will drive end-to-end service improvements, monitor service levels, and deliver robust plans while collaborating with Planning, Sales and Operations to enhance customer satisfaction.

The role supports hybrid working with a requirement to be in the Ashford office at least two days per week, and occasional travel for meetings.