Strategic Customer Supply Planner Lead

Sysco Gb; Aylesford; Hybrid; GBP 52,000 - 75,000; Full time

Benefits offered by this job

Wage Stream access to earned salary

Flexible time off

Wellbeing & health support

Pension scheme

Life assurance

Exclusive discounts (Sysco Perks)

Product discounts

Free mortgage advice

Enhanced family-friendly leave

Job summary

Sysco is seeking a highly motivated Customer Supply Planning Manager to join the UK Supply Chain team on a permanent basis. The role involves working closely with key customers, sales teams, suppliers and internal stakeholders to manage demand changes, improve forecasting accuracy and minimise supply chain risks.

Hybrid working from the Ashford office is offered, requiring a commutable distance to Ashford. The ideal candidate will have experience in a customer-facing role within a supply chain

Qualifications

• Experience in a customer-facing role and a supply chain position, ideally within a retail, foodservice or FMCG environment.
• Strong stakeholder management and communication skills.
• Experience analysing data and forecasts; able to manage multiple priorities; strong problem-solving skills.
• Proficient in Microsoft Office, especially Excel, PowerPoint, Outlook and Word; ERP experience.

Responsibilities

• Collaborate with customers to gather forecasting insight for key demand events such as promotions and category changes.
• Analyse, challenge and validate customer forecasts, communicating impacts across the supply chain.
• Support management of customer-driven supply changes, including product and supplier switches.
• Identify and manage wastage risks relating to bespoke products and take actions to minimise waste.
• Ensure discontinued products are removed from the supply chain within agreed timeframes.
• Build relationships with internal sales teams to gather intelligence on sales-driven changes.
• Provide feedback to customers and sales teams on forecasting quality and accuracy.
• Conduct post-event reviews to assess forecast accuracy and share lessons learned.

Skills

Customer-facing

Supply chain

Tools

ERP system

Microsoft Excel

PowerPoint

Outlook

Word

Job description

Sysco is seeking a highly motivated Customer Supply Planning Manager to join the UK Supply Chain team on a permanent basis. The role involves working closely with key customers, sales teams, suppliers and internal stakeholders to manage demand changes, improve forecasting accuracy and minimise supply chain risks.

Hybrid working from the Ashford office is offered, requiring a commutable distance to Ashford. The ideal candidate will have experience in a customer-facing role within a supply chain