Hybrid Supply Chain Service & Performance Manager

Sysco GB; Ashford; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Generous holiday allowance

Staff shop discounts

Cinema ticket discounts

Recognition awards and incentives

Career progression opportunities

Job summary

Sysco GB is seeking a proactive Supply Chain Service Manager to join the Product Supply team on a full-time, permanent basis. You will drive end-to-end service improvements across our customer base, working with Planning, Sales and Operations to deliver measurable performance gains.

This hybrid role requires a minimum of 2 days per week in the Ashford office. Strong analytical skills, Excel proficiency and experience with SAP/Power BI are highly valued to support performance reviews and

Qualifications

• Commercially minded professional with experience in supply chain, customer service or account management.
• Strong understanding of service performance and continuous improvement principles.
• Experience working with internal and external customers and building relationships at all levels.
• Strong analytical skills; able to interpret and present data to support decisions.
• Proficient in Microsoft Excel; experience with SAP, Power BI or Tableau.

Responsibilities

• Drive end-to-end service improvements across the customer base.
• Monitor and improve service levels across different sales channels.
• Identify service challenges, analyse performance trends and deliver sustainable solutions.
• Provide regular performance reporting and support service reviews with stakeholders.
• Lead discussions to improve operational performance and service expectations with Sales teams and customers.

Skills

Supply chain

Customer service

Account management

Analytical skills

Data reporting tools

Tools

Excel

Power BI

SAP

Tableau

Job description

Sysco GB is seeking a proactive Supply Chain Service Manager to join the Product Supply team on a full-time, permanent basis. You will drive end-to-end service improvements across our customer base, working with Planning, Sales and Operations to deliver measurable performance gains.

This hybrid role requires a minimum of 2 days per week in the Ashford office. Strong analytical skills, Excel proficiency and experience with SAP/Power BI are highly valued to support performance reviews and