Supply Chain Service Lead (Hybrid) - Data-Driven Growth

Brakes UK; Ashford; Hybrid; GBP 42,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday allowance

Pension scheme

Staff shop discounts

Job summary

Sysco GB is seeking a Supply Chain Service Manager to drive end-to-end service improvements across our customer base. You will analyse trends, develop robust improvement plans and provide regular performance reporting.

The role is Monday–Friday, 39 hours weekly, with a hybrid setup requiring a minimum of 2 days on-site at the Ashford office, within commutable distance. The successful candidate will work across Planning, Sales, Operations and customers, using data tools (Excel, SAP, Power BI or

Qualifications

• Experience in supply chain, customer service or account management.
• Strong analytical and data interpretation skills.
• Proficient in Microsoft Office, especially Excel.
• Experience using SAP, Power BI or Tableau.

Responsibilities

• Identify service challenges, analyse performance trends, and deliver sustainable improvements.
• Monitor and improve service levels across different sales channels.
• Provide regular performance reporting and support service reviews with key stakeholders.
• Collaborate with Sales teams and customers to agree service expectations and improve operations.

Skills

Data analysis

Stakeholder management

Excel

Power BI

Tableau

SAP

Communication

Negotiation

Project coordination

Tools

SAP

Power BI

Tableau

Job description

Sysco GB is seeking a Supply Chain Service Manager to drive end-to-end service improvements across our customer base. You will analyse trends, develop robust improvement plans and provide regular performance reporting.

The role is Monday–Friday, 39 hours weekly, with a hybrid setup requiring a minimum of 2 days on-site at the Ashford office, within commutable distance. The successful candidate will work across Planning, Sales, Operations and customers, using data tools (Excel, SAP, Power BI or