Hybrid Service & Operations Coordinator

Franklin Fitch; Slough; Hybrid; GBP 35,000 - 45,000; Full time

Benefits offered by this job

Hybrid work

Benefits

Career progression

Job summary

Franklin Fitch in the United Kingdom is seeking a Service Coordinator to join our MSP client on a hybrid basis. The role centers on coordinating information, equipment, suppliers and customer requirements to keep activities moving and ensure reliable records.

You’ll monitor ongoing operations, resolve issues before they escalate, and contribute to wider operational projects as the position develops. Strong organisation and IT literacy are essential.

Qualifications

• Experience coordinating across multiple business functions.
• Ability to monitor deadlines and maintain records accurately.
• Comfort working in a hybrid environment with internal and external stakeholders.

Responsibilities

• Monitor outstanding operational activity and ensure on-time actions.
• Coordinate requests between customers, suppliers and internal departments.
• Maintain visibility of upcoming deadlines and required information.
• Escalate issues and drive them to resolution.
• Keep systems and records updated throughout the process.
• Assist with customer service and administration tasks.

Skills

Operations coordination

Order management

Procurement support

Customer operations

Supply chain coordination

IT literacy

Microsoft 365

Tools

MS 365

Job description

Franklin Fitch in the United Kingdom is seeking a Service Coordinator to join our MSP client on a hybrid basis. The role centers on coordinating information, equipment, suppliers and customer requirements to keep activities moving and ensure reliable records.

You’ll monitor ongoing operations, resolve issues before they escalate, and contribute to wider operational projects as the position develops. Strong organisation and IT literacy are essential.