Hybrid Sales Operations & CRM Specialist

IFS; Staines-upon-Thames; On-site; GBP 40,000 - 54,000; Full time

Job summary

IFS in the United Kingdom (Staines-upon-Thames) is seeking a Business Operations Specialist to partner with Regional Management, optimize sales operations, and drive data-driven decisions using CRM data and forecasting.

You will coordinate with the License Generation Team, support onboarding for Sales Reps, and help refine processes in a matrix software environment. The role emphasizes HubSpot CRM, AI tools, strong communication, and willingness to travel to the Staines office.

Qualifications

• 3+ years of professional experience in a SaaS company.
• Understanding end-to-end sales processes in a business.
• Experience with CRM systems; HubSpot knowledge advantageous.
• Strong communication and financial acumen.
• Willingness to travel to the office in Staines-upon-Thames.

Responsibilities

• Support regional management on preparing data for weekly forecast and participate in forecast calls.
• Ensure accuracy and transparency of CRM data to enable informed decisions.
• Support European region TBRS and other management presentations.
• Be a point of contact for sales on system access, CRM, reporting tools, and data.
• Provide onboarding and ongoing support for Sales Reps in executing sales processes.

Skills

Communication skills

Financial acumen

End-to-end sales process understanding

AI tools knowledge

Willingness to travel

Tools

HubSpot

Job description

IFS in the United Kingdom (Staines-upon-Thames) is seeking a Business Operations Specialist to partner with Regional Management, optimize sales operations, and drive data-driven decisions using CRM data and forecasting.

You will coordinate with the License Generation Team, support onboarding for Sales Reps, and help refine processes in a matrix software environment. The role emphasizes HubSpot CRM, AI tools, strong communication, and willingness to travel to the Staines office.