Hybrid Sales Coordinator — Drive Growth & Service

Ace Express Freight; Aldridge; On-site; GBP 22,000 - 29,000; Full time

Job summary

Ace Express Freight is seeking a Sales Coordinator to provide administrative support, customer service and business development help to the Business Development Manager. The role involves outreach, lead generation, appointment scheduling and maintaining accurate customer records.

The ideal candidate has 1-2 years in sales coordination, strong communication skills, and proficiency in Microsoft Office. Hybrid working is available after probation, with a permanent role based in Aldridge, UK.

Qualifications

• 1-2 years' experience in sales coordination, sales administration or customer support role.
• Proficiency in Microsoft Office (Word/Excel/PowerPoint).
• Excellent verbal and written communication skills.
• Strong administrative and organisational skills.
• Excellent interpersonal and customer service skills.

Responsibilities

• Manage the sales team’s diaries and schedule appointments.
• Maintain a sales database with notes and follow-up dates.
• Respond to customer enquiries promptly and professionally.
• Quote requests and cost checks with the sales team as needed.
• Identify upsell opportunities with existing clients.
• Support solving logistical problems and liaise with the sales team.

Skills

Sales coordination

Microsoft Office

Communication skills

Organisational skills

Interpersonal skills

Teamwork

Job description

Ace Express Freight is seeking a Sales Coordinator to provide administrative support, customer service and business development help to the Business Development Manager. The role involves outreach, lead generation, appointment scheduling and maintaining accurate customer records.

The ideal candidate has 1-2 years in sales coordination, strong communication skills, and proficiency in Microsoft Office. Hybrid working is available after probation, with a permanent role based in Aldridge, UK.