Dynamic Hire & Sales Coordinator - Customer Focused

GAP Group; Birmingham; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Career progression

Generous holidays

Life Assurance

Health & Wellness Support

Job summary

GAP Group is seeking a proactive Hire & Sales Coordinator for our Survey division in the Midlands. The role focuses on handling daily hire orders, resolving queries, and driving sales while coordinating with drivers and fitters to ensure timely deliveries and collections.

Bring experience in a fast-paced hire desk, outstanding customer service, and strong IT skills (Outlook/Excel). You’ll join a supportive team offering real career progression in a growing business.

Qualifications

• Experience in a high-volume hire desk or similar fast-paced environment.
• Excellent customer service skills with a commercial edge.
• Strong communication and organisational skills with great attention to detail.
• Confident IT skills, including Outlook and Excel.
• A team player who can also work independently and use their initiative.

Responsibilities

• Managing incoming and outgoing hires per day.
• Processing hire desk administration and handling customer and supplier queries with speed and accuracy.
• Ensuring stock levels meet demand and identifying opportunities to maximise sales.
• Coordinating with drivers and fitters to ensure timely deliveries and collections.
• Resolving customer complaints and supplier issues with professionalism.

Skills

Hire desk experience

Customer service

Communication

IT skills

Team player

Plant & tool hire

Tools

Outlook

Excel

Job description

GAP Group is seeking a proactive Hire & Sales Coordinator for our Survey division in the Midlands. The role focuses on handling daily hire orders, resolving queries, and driving sales while coordinating with drivers and fitters to ensure timely deliveries and collections.

Bring experience in a fast-paced hire desk, outstanding customer service, and strong IT skills (Outlook/Excel). You’ll join a supportive team offering real career progression in a growing business.