Hybrid Repairs Coordinator – Housing & Maintenance

Confidential; West Midlands; Hybrid; GBP 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Hybrid working

Temporary opportunity

Immediate start

Potential longer-term opportunities

Zusammenfassung

KC Group seeks a Repairs Coordinator to support a responsive repairs service. The role is full-time with hybrid working (1 day from home) and temporary. You will coordinate work orders, liaise with customers and contractors, and monitor progress to ensure high-quality service.

Ideal candidates have admin or repairs coordination or customer service experience, strong IT and organisational skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifikationen

• Relevant admin, scheduling, repairs coordination or customer service experience.

Aufgaben

• Managing repair work orders from initial request through to completion.
• Acting as a key contact for customers, contractors and internal teams.
• Scheduling appointments and coordinating repair and maintenance works.
• Monitoring outstanding jobs and ensuring timely completion within SLAs.
• Updating internal systems and maintaining accurate records.
• Handling customer enquiries and resolving issues professionally.
• Liaising with contractors and suppliers to ensure timely repairs.
• Producing reports and supporting performance monitoring.

Kenntnisse

Organisational skills

Scheduling

Customer service

IT skills

Communication

Multi-tasking

Tools

Microsoft Office

Jobbeschreibung

KC Group seeks a Repairs Coordinator to support a responsive repairs service. The role is full-time with hybrid working (1 day from home) and temporary. You will coordinate work orders, liaise with customers and contractors, and monitor progress to ensure high-quality service.

Ideal candidates have admin or repairs coordination or customer service experience, strong IT and organisational skills, and the ability to manage multiple priorities in a fast-paced environment.