Hybrid Repairs Coordinator — Streamline Customer Repairs

KC Group; Stratford-upon-Avon; Híbrido; GBP 17.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid working

Immediate start

Descripción de la vacante

KC Group is recruiting Repairs Coordinators on behalf of a leading housing and property maintenance organisation in the United Kingdom. This temporary full-time role offers a hybrid working pattern: 1 day per week from home, and an hourly rate of £15.01.

You will coordinate repairs, manage workloads, keep customers and contractors informed, and produce reports to monitor performance. The ideal candidate has administration, scheduling or customer service experience, strong IT skills, and a

Formación

• Previous administration, scheduling, repairs coordination or customer service experience.
• Excellent communication and organisational skills.
• Strong IT skills, including Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.
• A proactive and customer-focused approach.
• Experience within housing, property maintenance or facilities management would be advantageous.

Responsabilidades

• Manage repair work orders from initial request through to completion.
• Act as a key point of contact for customers, contractors, and internal teams.
• Scheduling appointments and coordinating repair and maintenance works.
• Monitoring outstanding jobs and ensuring works are completed within agreed service levels.
• Updating internal systems and maintaining accurate records.
• Handling customer enquiries and resolving issues professionally.
• Liaising with contractors and suppliers to ensure timely completion of repairs.
• Producing reports and supporting operational performance monitoring.

Conocimientos

Administration

Scheduling

Repair coordination

Customer service

Communication

Multitasking

Herramientas

Microsoft Office

Descripción del empleo

KC Group is recruiting Repairs Coordinators on behalf of a leading housing and property maintenance organisation in the United Kingdom. This temporary full-time role offers a hybrid working pattern: 1 day per week from home, and an hourly rate of £15.01.

You will coordinate repairs, manage workloads, keep customers and contractors informed, and produce reports to monitor performance. The ideal candidate has administration, scheduling or customer service experience, strong IT skills, and a