Hybrid People Services Specialist — HR Admin & Onboarding

GXO Logistics; Northampton; Hybrid; GBP 15,000 - 26,000; Full time

Benefits offered by this job

Pension scheme

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits platform

High street discounts

Cycle to work

Job summary

GXO is seeking a People Services Specialist to join our central People Services team at the Northampton Head Office. In a hybrid environment, you will support the full employee lifecycle, from onboarding to leaver processes, while working with Senior Specialists and stakeholders to ensure accurate, compliant HR administration.

You will manage HR service tickets, maintain data across Oracle, SuccessFactors and ServiceNow, and drive governance and reporting.

Qualifications

• Experience in a shared services HR environment.
• Strong understanding of employment law and GDPR compliance.
• Ability to maintain data accuracy and integrity across HR systems.
• Excellent written and verbal communication; able to manage stakeholder relationships.
• Proactive and collaborative approach with a sense of accountability.

Responsibilities

• Manage HR service tickets efficiently, processing requests within agreed timescales.
• Maintain and validate employee, position, and organisational data across HR systems.
• Create, amend and manage positions in Oracle, SuccessFactors and related databases, with data cleansing.
• Produce compliance audits, reporting and governance documentation.
• Partner with HR teams and stakeholders to deliver accurate, compliant HR administration and position management.

Skills

Employment law

GDPR

Communication skills

Stakeholder management

Data accuracy

Education

CIPD qualification

Degree preferred

Tools

Oracle

SuccessFactors

ServiceNow

Job description

GXO is seeking a People Services Specialist to join our central People Services team at the Northampton Head Office. In a hybrid environment, you will support the full employee lifecycle, from onboarding to leaver processes, while working with Senior Specialists and stakeholders to ensure accurate, compliant HR administration.

You will manage HR service tickets, maintain data across Oracle, SuccessFactors and ServiceNow, and drive governance and reporting.