Hybrid Order Processing Specialist

Centre People Appointments; Greater London; Hybrid; GBP 27,000 - 30,000; Full time

Benefits offered by this job

Discretionary bonus

Job summary

Centre People Appointments in London is seeking an Order Processing Officer to join our west London office. You will manage customer orders and coordinate with warehouses, suppliers and internal teams to ensure accurate processing and timely shipping.

The ideal candidate has 1–3 years in order processing, strong Excel and numerical skills, and a customer-focused approach. Hybrid working 3 days in the office and 2 from home after probation, with salary of £27,000–£30,000 plus discretionary bonus.

Qualifications

• 1–3 years’ experience in order processing.
• Knowledge of Incoterms 2010 is advantageous.
• English and Maths GCSE Grade C or above.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication and customer service skills.
• Ability to prioritise multiple tasks and work in a team.

Responsibilities

• Process daily sales orders and manage back orders in the system.
• Prepare and provide packing lists, proforma invoices, and order confirmations.
• Liaise with customers and internal stakeholders on orders and delivery issues.
• Coordinate with warehouses, vendors, and manufacturing sites to resolve stock issues.
• Manage stock allocation and monitor aged back orders.
• Maintain shipping docs, customer databases, and internal reports.
• Track shipments and communicate delays or alternatives promptly.
• Support billing and ad-hoc administrative tasks.

Skills

Order processing

Analytical skills

Communication

Time management

Education

GCSE English

GCSE Maths

Tools

Excel

Microsoft Dynamics 365 Business Central

MS Office

Job description

Centre People Appointments in London is seeking an Order Processing Officer to join our west London office. You will manage customer orders and coordinate with warehouses, suppliers and internal teams to ensure accurate processing and timely shipping.

The ideal candidate has 1–3 years in order processing, strong Excel and numerical skills, and a customer-focused approach. Hybrid working 3 days in the office and 2 from home after probation, with salary of £27,000–£30,000 plus discretionary bonus.