Office Assistant (Part Time)

Carter Jonas; Birmingham; On-site; GBP 12,000 - 17,000; Part time

Benefits offered by this job

Flexible benefits package

Additional leave options

Health cash plan

Cycle to work scheme

Job summary

Carter Jonas is seeking an Office Assistant to oversee day-to-day operations of our Birmingham office. The role supports health & safety administration, greeting visitors, and handling calls and messages across teams.

The position is part-time, Monday to Thursday, 5 hours per day, with attendance at the office required. A competitive benefits package and flexible options are available to suit individual circumstances.

Qualifications

• Experience in a similar role is desirable and helpful.
• Professional telephone manner and strong customer service skills.
• Excellent communication skills and ability to collaborate with teams.
• Attention to detail and strong organisational abilities.
• Proficiency in MS Word, Excel, PowerPoint and Outlook.

Responsibilities

• Assist in the smooth operation and day to day running of the office.
• Provide high level customer service to clients and staff.
• Act as first aider and fire marshal.
• Monitor and order office supplies and inventory.
• Distribute post and deliveries to colleagues daily.
• Maintain office condition and enforce clear desk policy.
• Handle enquiries via telephone, email or in person.
• File and photocopy as required.
• Book and coordinate multiple meeting rooms.
• Meet and greet attendees and arrange refreshments.
• Provide ad hoc administrative support as needed.

Skills

Customer service

First aider

Fire marshal

Time management

Organisational skills

Team player

Telephone handling

Greeting visitors

Attention to detail

Interpersonal skills

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

We are currently seeking an Office Assistant to oversee the smooth operation and day to day running of our Birmingham office. The post holder will provide support with the completion of a variety tasks including acting as a health and safety administrator, greeting guests and visitors to the office, answering telephone calls and relaying messages to the various teams from across the office as appropriate. The successful candidate will demonstrate the drive and enthusiasm to make the role their own and contribute positively to the team.

This is a part-time role, working Monday to Thursday (5 hours per day), with a requirement to attend the office.

We offer a competitive salary package which includes a fantastic benefits package including a variety of flexible benefits allowing you to choose those that suit your personal circumstances including purchasing additional leave, health cash plans, cycle to work scheme and so on!

• Assist in the smooth operation and day to day running of the office.
• Provide a high level of customer service to all clients and Carter Jonas staff who visit or contact the office.
• Act as a first aider and fire marshal.
• Monitor and order inventory for office and break room supplies.
• Ensure all post and deliveries are distributed to relevant colleagues and teams throughout the office daily.
• Assist with maintaining the condition of the office, including enforcement of a clear desk policy.
• Handle enquiries received via telephone, email or in person.
• Perform general office duties such as filing and photocopying.
• Manage the booking of multiple meeting rooms.
• Meet and greet attendees for meetings, including arranging refreshments.
• Ensure meeting rooms and client-facing areas of the office are always kept in presentable condition.
• Provide ad hoc administrative assistance to teams across the office as and when required.

This job description is not exhaustive, and the jobholder will be required to undertake additional duties to ensure the smooth running of the department.

What will it take to be successful?

Experience in a similar role is desirable, a professional telephone manner, exceptional customer services and good communication skills, a natural ability to collaborate with internal and external people, demonstrating a willingness to consult others for ideas, advice and direction when needed. Attention to detail is paramount, along with strong organisational skills with the ability to prioritise and multi-task. Proficiency in Microsoft Word, Excel and PowerPoint & Outlook. A strong team player with good interpersonal skills and effective time management skills.