Hybrid Office Administrator - Front Desk & Admin Pro

PKF Smith Cooper Limited; Nottingham; Hybrid; GBP 22,000 - 32,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid working

Life assurance

Staff discounts

Job summary

PKF Smith Cooper Limited is seeking an organised Office Administrator for our Nottingham Lace Market office. You will handle front-of-house duties, client communications, and CCH-related onboarding, billing, and reports, while keeping documents in house style.

We offer a hybrid working arrangement, a busy-professional environment, and a supportive team. This role focuses on first-class administrative support and smooth daily office operations.

Qualifications

• Flexible, able to prioritise and manage a varied workload.
• Strong organisational and communication skills.
• Excellent client service skills with proactive approach.

Responsibilities

• Act as a first point of contact for clients and colleagues, managing calls and emails promptly.
• Be a CCH champion, create clients, amend information, billing, reports and onboarding.
• Prepare and amend documents to the firm’s house style using templates.
• Provide administrative support to fee-earning team, including diary management and meeting bookings.
• Oversee incoming/outgoing post and maintain office co-ordination and facilities.

Skills

Flexibility

Attention to detail

Time management

Client service

MS Office

Independent worker

Professional services experience

Tools

CCH

Job description

PKF Smith Cooper Limited is seeking an organised Office Administrator for our Nottingham Lace Market office. You will handle front-of-house duties, client communications, and CCH-related onboarding, billing, and reports, while keeping documents in house style.

We offer a hybrid working arrangement, a busy-professional environment, and a supportive team. This role focuses on first-class administrative support and smooth daily office operations.