Office Administrator

PKF Smith Cooper Limited; East Midlands; Sur place; GBP 17 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Hybrid working during probation

25 days annual leave + bank holidays

Birthday off

Kudos Reward Scheme

Company events

Life assurance

PKF Smith Cooper Rewards discounts

Healthcare cashback

Résumé du poste

PKF Smith Cooper Limited in Ashbourne seeks a proactive Office Administrator to support Partners, clients and the wider office. The role combines PA, admin and front-of-house duties in a friendly professional services environment.

Part-time (22.5–30 hours) with hybrid/office practices, you will manage appointments, prepare documents, coordinate events, handle enquiries, onboarding of new clients and general office admin to keep the day-to-day operations running smoothly.

Qualifications

• Flexible approach to manage a varied workload and priorities.
• Strong organisational skills and attention to detail.
• Excellent written and verbal communication and client service.
• Proactive, practical, and able to use own initiative.
• Strong IT skills: Word, Excel, Outlook, and PowerPoint.
• Ability to work independently and as part of a team.
• Experience in PA or office administration is advantageous.
• Experience dealing with clients and stakeholders is beneficial.

Responsabilités

• Provide proactive PA support to Partners, including managing appointments and meetings.
• Assist with preparation, proofreading, formatting and amendment of documents.
• Organise client and intermediary events with marketing team coordination.
• Act as a first point of contact for clients and handle enquiries.
• Manage onboarding of new clients using internal systems and procedures.
• Oversee incoming and outgoing post and ensure efficient distribution.
• Prepare accounts and tax documentation for clients, including signing packs.
• Maintain internal systems and platforms, including Workbooks.
• Prepare and process mail merges and assist with general admin tasks.
• Coordinate office maintenance with external suppliers and contractors.
• Support internal staff events and maintain a positive office environment.
• Provide front-of-house support and meeting room preparation when required.

Connaissances

Flexible workload management

Organisational skills

Communication skills

Initiative

Team player

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Outils

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Description du poste

Location: Ashbourne

Contract: Part-time (22.5 hours - 30 hours)

Salary: Dependent on experience

Are you an organised and personable administrator looking for a varied role within a friendly and supportive professional services environment?

We are seeking a proactive Office Administrator to join our welcoming team in Ashbourne. This is an exciting opportunity to play a key role in supporting our Partners, clients, and wider office team, while helping to ensure the smooth day-to-day running of our busy office.

Based in our Ashbourne office, you'll be at the heart of the team, providing a combination of personal assistant, administrative, and front-of-house support. This role would suit someone who enjoys working in a varied position, can confidently manage multiple priorities, and takes pride in delivering excellent service to both clients and colleagues.

The important work you will be doing:

• Provide proactive PA support to Partners, including managing appointments, coordinating meetings with clients and intermediaries, and maintaining records such as mileage logs.

• Assist with the preparation, proofreading, formatting, and amendment of documents, ensuring they are accurate and professionally presented.

• Organise and coordinate client and intermediary events, working closely with the marketing team to arrange mailing lists, merchandise, and event materials.

• Act as a first point of contact for clients, handling enquiries professionally and building strong working relationships.

• Manage the onboarding of new clients using internal systems and established procedures.

• Oversee incoming and outgoing post, ensuring correspondence is processed efficiently and distributed appropriately.

• Prepare accounts and tax documentation for issue to clients, including signing packs, statutory accounts, and tax return bundles.

• Maintain and update internal systems, records, and platforms, including Workbooks and other business administration tools.

• Prepare and process mail merge documents and assist with general office administration tasks.

• Coordinate office maintenance requirements, liaising with external suppliers and contractors where necessary.

• Support the organisation of internal staff events and contribute to maintaining a positive and professional office environment.

• Provide front-of-house support when required, welcoming visitors and assisting with meeting room preparation.

The skills and experience you will bring:

• A flexible approach, with the ability to manage a varied workload and prioritise competing demands effectively.

• Strong organisational skills and excellent attention to detail.

• Excellent communication and client service skills, both written and verbal.

• A proactive and practical approach, with the confidence to use your own initiative.

• Strong IT skills, including Microsoft Word, Excel, Outlook, and PowerPoint.

• The ability to work independently while also being an effective member of a wider team.

• Previous experience in a PA, office administration, receptionist, or professional services support role would be advantageous.

• Experience dealing with clients and stakeholders in a professional environment would be beneficial.

Why PKF Smith Cooper?

PKF Smith Cooper is the 13th largest accounting firm by UK fee income (Accountancy Age Top 50+50) and a member of PKF Global, a network of legally independent firms operating in 150 countries. This global reach enables us to share expertise, specialist knowledge, and resources while delivering a personal service to our clients.

Our team of award-winning accountants and business advisors plans to double the size of our company within the next five years. As a fast-growing firm and ICAEW and ACCA Approved Training Employer, we are passionate about developing homegrown talent. Through comprehensive training, development, and progression opportunities, we can help you achieve your full potential and build a successful career in professional services.

What's in it for you?

Our benefits package has been designed around our people and shaped by our values. As part of Team PKF Smith Cooper, here are some of the things you can expect:

• A working environment that empowers you to perform at your best, through our flexible working policy and dress for your diary scheme - Hybrid working during your probation period is subject to the manager's discretion

• Time to do what matters to you – 25 days annual leave plus statutory bank holidays, the option to reduce annual hours for additional annual leave, and your birthday off, on us. Long-serving employees can also request a sabbatical, giving you the chance to make truly unforgettable memories

• Rewards for those who actively embrace and embody our values and culture through our Kudos Reward Scheme

• Regular social events and annual, company-wide away days, giving you the opportunity to engage with colleagues across your division and office, as well as the wider firm

• Bonus referral schemes for introducing new talent or clients so that when we benefit, you do too

• Life doesn’t stop at the end of the working day and neither do our benefits. We also offer life assurance, discounts on a huge variety of retailers through the PKF Smith Cooper Rewards Scheme, and cashback on healthcare (including dental visits, physiotherapy etc) through Simplyhealth.

Ready to start your career with PKF Smith Cooper? We'd love to hear from you.

Please note that we welcome applications from individuals of all backgrounds; however, we are unable to accept applications from candidates who require a visa to work in the UK.

We are committed to creating an inclusive workplace where everyone can thrive and welcome applications from candidates of all backgrounds and experiences.

Also, we ask that recruitment agencies refrain from contacting us unless we have directly reached out to you.