Client Services Admin – Occupational Health (Hybrid Derby)

Health Partners Group; East Midlands; Hybrid; GBP 24,000 - 27,000; Full time

Benefits offered by this job

Competitive salary

Pension contribution up to 6%

Life assurance

25 days annual leave + bank holidays

Birthday day off

Gym membership discount

Health cashback plan

Job summary

Health Partners is seeking a proactive Client Associate to join our Derby onsite team on a permanent, full-time basis. This role manages cases end-to-end, coordinates diaries, handles admin tasks, and supports clinical staff while ensuring high-quality service delivery. Strong organisation, communication, and IT skills are essential.

The position is hybrid, with 37.5 hours weekly (8am–4pm), and involves driving to the client site. Competitive package and benefits accompany the role.

Qualifications

• Experience in administration or office support.
• Excellent communication and interpersonal skills.
• Strong organisational and time-management abilities.
• Proficient in Microsoft Office suite and basic IT applications.

Responsibilities

• Coordinate diaries and appointments for clinical staff.
• Handle general admin tasks including notes uploads and documentation.
• Answer calls and emails; greet visitors on site.
• Support GDPR-compliant release of medical reports to patients/clients.
• Collaborate with GP/specialists and external parties to progress cases.

Skills

Administration

Communication

Time management

IT skills

Tools

Word

Excel

PowerPoint

Outlook

Job description

Health Partners is seeking a proactive Client Associate to join our Derby onsite team on a permanent, full-time basis. This role manages cases end-to-end, coordinates diaries, handles admin tasks, and supports clinical staff while ensuring high-quality service delivery. Strong organisation, communication, and IT skills are essential.

The position is hybrid, with 37.5 hours weekly (8am–4pm), and involves driving to the client site. Competitive package and benefits accompany the role.