Hybrid Neighbourhood & Safeguarding Officer

Saffron Housing Trust; Norwich; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Professional body membership

Generous holiday entitlement

Pension scheme

Private medical insurance

Cycle to work

Job summary

Saffron Housing Trust in Norwich is seeking a proactive Neighbourhood Officer to support vulnerable tenants, safeguard communities and resolve complex tenancy issues. You will work with tenants, partners and colleagues to promote safer neighbourhoods and respond to ASB while maintaining excellent case records and professional standards.

In this role you will manage caseloads across tenancy, ASB and safeguarding, collaborate with Police, Social Services and Mental Health teams, and undertake home

Qualifications

• Experience in tenancy and ASB case management.
• Ability to work with vulnerable tenants and partner agencies.
• Experience in safeguarding referrals and risk assessment.

Responsibilities

• Manage tenancy, neighbourhood and ASB cases.
• Build relationships with tenants and community stakeholders.
• Collaborate with partner agencies to resolve complex issues.
• Support vulnerable tenants and promote tenancy sustainment.
• Take action to create safer, stronger communities.

Skills

ASB casework

Multi-agency

Safeguarding

Tenant support

Case management

Job description

Saffron Housing Trust in Norwich is seeking a proactive Neighbourhood Officer to support vulnerable tenants, safeguard communities and resolve complex tenancy issues. You will work with tenants, partners and colleagues to promote safer neighbourhoods and respond to ASB while maintaining excellent case records and professional standards.

In this role you will manage caseloads across tenancy, ASB and safeguarding, collaborate with Police, Social Services and Mental Health teams, and undertake home