Community Safeguarding & Housing Officer

Saffron Housing; Felthorpe; On-site; GBP 34,000 - 42,000; Full time

Job summary

Saffron Housing in Norfolk is seeking a proactive Neighbourhood Officer to support tenants, safeguard communities and resolve tenancy issues and ASB. You will manage a caseload and work with partner agencies to resolve complex cases, improving lives in our neighbourhoods.

You will build strong relationships with tenants and stakeholders, undertake home visits and use professional judgement to escalate when needed, contributing to safer, stronger communities.

Qualifications

• Experience with ASB case management and tenancy enforcement.
• Ability to build relationships with tenants and partner agencies.
• Experience safeguarding vulnerable residents and making referrals.
• Ability to handle high-risk situations with professional judgement.

Responsibilities

• Manage tenancy, neighbourhood and ASB cases.
• Build strong relationships with tenants and community stakeholders.
• Collaborate with partner agencies to resolve complex issues.
• Support vulnerable tenants and promote tenancy sustainment.
• Take action to create safer, stronger communities.

Skills

ASB case management

Multi-agency collaboration

Safeguarding

Vulnerable tenants support

Risk assessment

Casework

Job description

Saffron Housing in Norfolk is seeking a proactive Neighbourhood Officer to support tenants, safeguard communities and resolve tenancy issues and ASB. You will manage a caseload and work with partner agencies to resolve complex cases, improving lives in our neighbourhoods.

You will build strong relationships with tenants and stakeholders, undertake home visits and use professional judgement to escalate when needed, contributing to safer, stronger communities.