Hybrid Library Assistant — Customer Service & ICT

Kingston Council; Kingston; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A local authority in Kingston is seeking a candidate to promote and deliver library services, handle enquiries, and maintain a positive library environment. The ideal applicant will need strong communication skills, the ability to work in an agile manner, and experience in customer service. They will also be committed to supporting community cohesion and diversity within the service. A flexible and friendly working environment is offered, with various benefits including generous leave and hybrid working options.

Benefits

Generous annual leave of 25-32 days

Flexible working arrangements

Learning and development portal

Discounts on local services

Electric vehicle leasing scheme

Local Government Pension Scheme

Qualifications

• Demonstrate specific professional skills and a commitment to continuous development.
• Agile, willing to challenge existing methods.
• Ability to work well with diverse stakeholders.

Responsibilities

• Promote and deliver library services effectively.
• Handle enquiries and support ICT.
• Maintain the library environment.

Skills

Agile working practices

Communication skills

Technical support

Customer service

Diversity and inclusion

Tools

Google Suite

Job description

A local authority in Kingston is seeking a candidate to promote and deliver library services, handle enquiries, and maintain a positive library environment. The ideal applicant will need strong communication skills, the ability to work in an agile manner, and experience in customer service. They will also be committed to supporting community cohesion and diversity within the service. A flexible and friendly working environment is offered, with various benefits including generous leave and hybrid working options.