Hybrid L&D Operations Lead

Guidant Global; Luton; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

A leading managed service provider in the UK is seeking an experienced L&D Team Leader to oversee the operation of a new Learning & Development Administration service. This hybrid role based in Luton requires strong leadership skills, operational excellence, and an ability to manage a team of L&D Coordinators. Ideal candidates will demonstrate analytical skills and the capacity to improve service delivery while supporting a fast-paced environment. Opportunities for travel to Stevenage for training support will be included.

Qualifications

• Experience in operations, managed services, or service delivery.
• Strong analytical skills and the ability to lead and develop people.
• Eligibility for Security Clearance.

Responsibilities

• Lead and mentor a team of up to 6 L&D Coordinators.
• Oversee daily workflow of training requests and performance insights.
• Support hands-on administrative tasks when required.

Skills

Operations management

People leadership

Analytical skills

Organisational capability

Proficient in Excel

Proficient in PowerPoint

Job description

A leading managed service provider in the UK is seeking an experienced L&D Team Leader to oversee the operation of a new Learning & Development Administration service. This hybrid role based in Luton requires strong leadership skills, operational excellence, and an ability to manage a team of L&D Coordinators. Ideal candidates will demonstrate analytical skills and the capacity to improve service delivery while supporting a fast-paced environment. Opportunities for travel to Stevenage for training support will be included.