IT Project Support Analyst

Cole Connections Ltd; Greater London; Hybrid; GBP 35.000 - 40.000; Vollzeit

Benefits dieser Stelle

Private healthcare

Company pension

Life assurance

23 days annual leave

Zusammenfassung

Cole Connections Ltd is seeking an IT Project Support Analyst in London. The role focuses on coordinating IT projects, systems implementations and technology improvements across an international business, reporting to the Global IT Director.

With 2+ years of relevant experience, you will support recruitment systems (Bullhorn desirable) and drive process improvements, while developing a clear pathway toward IT management within 3–5 years. Hybrid work with Fridays from home.

Qualifikationen

• Two years' relevant experience, preferably in recruitment IT
• Experience supporting IT systems, projects, or technology-related operations
• Knowledge of recruitment CRM/ATS systems (Bullhorn preferred)
• Excellent organisational skills and ability to meet deadlines
• Strong written and verbal communication and proactive attitude

Aufgaben

• Coordinate IT projects and system implementations from planning to completion
• Collaborate with internal teams, stakeholders and external suppliers to keep projects on track
• Maintain project plans, timelines, and progress reports
• Monitor deadlines and proactively resolve issues
• Support system testing, rollout, training and process improvements
• Maintain accurate IT records and documentation
• Coordinate onboarding/offboarding, equipment and access requests
• Provide initial IT support and liaise with external providers to resolve issues
• Identify opportunities to improve processes and practices

Kenntnisse

IT project support

IT systems experience

Recruitment CRM/Bullhorn

Organisational skills

Communication skills

Tools

Bullhorn

Jobbeschreibung

IT Project Support Analyst

Salary: £35,000 – £40,000 depending on experience

Location: London, Southwark | Monday to Thursday office-based, Fridays working from home

Hours: Monday to Friday, 8:30am – 5:30pm

Job Type: Permanent, Full-time

Looking for an opportunity to develop your IT career with a clear pathway into management? We are recruiting for an exciting opportunity to join a well-established global recruitment organisation, offering excellent training, development and a structured career pathway towards becoming an IT Manager within 3–5 years, subject to achieving agreed objectives. Reporting directly to the Global IT Director, you will support IT projects, systems implementations and technology improvements across an international business. Previous experience working within a recruitment agency is essential, along with a good understanding of recruitment systems and processes. Experience using Bullhorn would be particularly advantageous. This is a fantastic opportunity for someone with as little as two years' relevant experience who is ambitious, eager to learn and looking to develop a long-term career in IT.

Responsibilities

• Coordinating IT projects, system implementations and technology improvements from planning through to completion
• Working with internal teams, stakeholders and external suppliers to ensure projects remain on track
• Maintaining project plans, timelines, documentation and progress reports
• Monitoring deadlines, identifying potential issues and proactively finding solutions
• Supporting systems testing, implementation, user training and process improvements
• Maintaining accurate IT records, systems information and operational documentation
• Coordinating IT onboarding, offboarding, equipment and access requests
• Providing initial IT support and liaising with external providers to resolve technical issues
• Identifying opportunities to improve processes and working practices

About you

• A minimum of 2 years' relevant experience, including previous employment within a recruitment agency
• Experience supporting IT systems, projects, systems administration or technology-related business operations
• Knowledge of recruitment CRM/ATS systems, ideally Bullhorn
• Excellent organisational skills with the ability to prioritise workloads and consistently meet deadlines
• Strong communication skills, both written and verbal, with the confidence to engage with people at all levels
• A responsible, reliable and conscientious approach to work
• A proactive self-starter who uses initiative, common sense and sound judgement
• A genuine willingness to learn, develop new skills and take on increasing responsibility
• Good working knowledge of Microsoft 365 applications
• The drive and commitment to build a long-term career within IT

What's on offer

• A structured development pathway towards IT Manager within 3–5 years
• Direct exposure to the Global IT Director
• Excellent training and professional development opportunities
• Experience working on meaningful IT projects within a global recruitment organisation
• Hybrid working with Fridays from home
• 23 days' annual leave, increasing to 28 days (including three days allocated to Christmas closure)
• Private healthcare, company pension and life assurance

If you have experience working within recruitment, enjoy technology and systems, and are looking for an opportunity to develop your career with a global organisation, we would love to hear from you.