Hybrid IT Network & Security Specialist (2nd Line)

Whyte & Mackay; Glasgow; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid work in Glasgow office

Product allowance and staff discounts

Ongoing learning and development

Job summary

Whyte & Mackay is seeking a Network Administrator to power the technology behind our brands from Glasgow Head Office. You’ll provide high-quality, customer-focused IT support, handle second-line issues and work across networking, Microsoft 365, cloud services, virtualization, disaster recovery and cyber security.

Join a collaborative team with hybrid working (minimum 2 days in the Glasgow office), early finish Fridays, staff product allowances and ongoing learning opportunities as you help keep

Qualifications

• Experience in a customer-facing IT role delivering high-standard user support.
• Experience operating at second-line support level or above.
• Excellent knowledge and practical experience of Microsoft technologies.
• Experience across infrastructure and networking environments.

Responsibilities

• Support across networking, Microsoft 365, cloud services, virtualization, disaster recovery and cyber security.
• Troubleshoot issues and support technology projects.
• Strengthen security controls and identify opportunities for improvement.
• Collaborate with colleagues across the business to ensure smooth IT operations.

Skills

Customer-facing IT

Second-line support

Microsoft technologies

Infrastructure

Networking

Job description

Whyte & Mackay is seeking a Network Administrator to power the technology behind our brands from Glasgow Head Office. You’ll provide high-quality, customer-focused IT support, handle second-line issues and work across networking, Microsoft 365, cloud services, virtualization, disaster recovery and cyber security.

Join a collaborative team with hybrid working (minimum 2 days in the Glasgow office), early finish Fridays, staff product allowances and ongoing learning opportunities as you help keep