Network Administrator

Whyte & Mackay; Glasgow; Hybrid; GBP 28,000 - 40,000; Full time

Benefits offered by this job

Hybrid work in Glasgow office

Product allowance and staff discounts

Ongoing learning and development

Job summary

Whyte & Mackay is seeking a Network Administrator to power the technology behind our brands from Glasgow Head Office. You’ll provide high-quality, customer-focused IT support, handle second-line issues and work across networking, Microsoft 365, cloud services, virtualization, disaster recovery and cyber security.

Join a collaborative team with hybrid working (minimum 2 days in the Glasgow office), early finish Fridays, staff product allowances and ongoing learning opportunities as you help keep

Qualifications

• Experience in a customer-facing IT role delivering high-standard user support.
• Experience operating at second-line support level or above.
• Excellent knowledge and practical experience of Microsoft technologies.
• Experience across infrastructure and networking environments.

Responsibilities

• Support across networking, Microsoft 365, cloud services, virtualization, disaster recovery and cyber security.
• Troubleshoot issues and support technology projects.
• Strengthen security controls and identify opportunities for improvement.
• Collaborate with colleagues across the business to ensure smooth IT operations.

Skills

Customer-facing IT

Second-line support

Microsoft technologies

Infrastructure

Networking

Job description

Help power the technology behind some of the world’s most celebrated whisky brands.

Our Network Administrator opportunity is back on the market, and we’re looking for someone who combines strong technical capability with a genuinely customer-focused approach.

Before applying, there are a few essentials we’re looking for:

• Experience working in a customer-facing IT role, providing a high standard of support to users
• Experience operating at second-line support level or above
• Excellent knowledge and practical experience of Microsoft technologies
• Experience across infrastructure and networking environments
• Full right to work in the UK, with no requirement for sponsorship now or in the future

Based at our Glasgow Head Office, you’ll play an important role in supporting and developing the technology that keeps our business connected across offices, production sites and distilleries.

You’ll work across networking, Microsoft 365, cloud services, virtualisation, disaster recovery and cyber security. Whether you’re troubleshooting an issue, supporting a technology project, strengthening security controls or identifying opportunities for improvement, you’ll be working closely with colleagues across the business.

You’ll thrive in this role if you:

• Enjoy solving technical problems and getting to the root cause
• Are confident supporting and communicating with customers and colleagues
• Have strong Microsoft technology experience
• Are passionate about cyber security and continuous improvement
• Enjoy learning and expanding your technical expertise
• Like working collaboratively and making a tangible impact

Why Whyte & Mackay?

• Hybrid working with a minimum of 2 days per week in our Glasgow office
• Early finish Fridays with a 1:30pm finish
• Product allowance and discounted staff sales
• Ongoing learning and development opportunities
• The opportunity to support globally recognised brands within an international business

Most importantly, you’ll join a business where your contribution matters, your ideas are welcomed and you’ll have the opportunity to continue developing your career alongside a talented and supportive team.

If you have strong second-line IT support experience, excellent Microsoft knowledge and enjoy providing a great service to your customers, we’d love to hear from you.

Please remember that applicants must have full right to work in the UK and must not require sponsorship now or in the future.