Hybrid Internal Sales Executive – Outbound & Quoting

Sapien Engineering; Haywards Heath; Hybrid; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Annual bonus

Salary review

Hybrid working

24 days annual leave

Job summary

Sapien Engineering is seeking an Internal Sales Executive in Haywards Heath to join an established manufacturer of laboratory and process equipment. You will develop relationships, handle inquiries, and convert opportunities into orders through outbound calls and proactive follow-up.

The role is primarily office-based with hybrid working negotiable and a 35-hour week. You’ll contribute to quotations, support the Field Sales team, and maintain CRM records while aiming to achieve sales targets and

Qualifications

• Experience in a customer-facing role with strong communication and relationship-building.
• A confident telephone manner and a willingness to make outbound calls and follow up with prospective customers.

Responsibilities

• Respond promptly to incoming sales enquiries and new leads, ensuring opportunities are followed up effectively.
• Proactively contact prospective customers by telephone and email to qualify leads and identify new sales opportunities.
• Generate new business through outbound calls, lead follow-ups and customer engagement.
• Prepare and issue quotations, working closely with the Field Sales team to ensure customers receive accurate and timely information.
• Follow up on outstanding quotations and proposals issued by the Field Sales team to help convert opportunities into orders.
• Build and maintain positive relationships with prospective and existing customers.
• Support the Field Sales team with customer communications, sales administration and account management.
• Nurture leads and maintain regular contact with potential customers throughout the sales process.
• Identify opportunities to generate additional business through proactive follow-ups and relationship-building.
• Maintain accurate records of customer interactions, enquiries, quotations and sales opportunities.
• Work towards agreed sales activity targets and contribute to the wider team's performance.
• Liaise with internal departments to ensure customer enquiries and orders are handled efficiently.

Skills

Customer-facing role

Outbound calls

Relationship-building

Target-driven

Organisational skills

Team collaboration

Microsoft Office

CRM systems

Communication skills

Proactive attitude

Tools

Microsoft Office

CRM systems

Email

Job description

Sapien Engineering is seeking an Internal Sales Executive in Haywards Heath to join an established manufacturer of laboratory and process equipment. You will develop relationships, handle inquiries, and convert opportunities into orders through outbound calls and proactive follow-up.

The role is primarily office-based with hybrid working negotiable and a 35-hour week. You’ll contribute to quotations, support the Field Sales team, and maintain CRM records while aiming to achieve sales targets and