Hybrid Implementation PM — SaaS & Client Success

Equiniti; England; Remote; GBP 45,000 - 65,000; Full time

Job summary

Notified is seeking an Implementation Project Manager (Onboarding Specialist) in Gloucester to lead client onboarding for IR websites. You will act as the subject matter expert, tailor solutions to each client, manage timelines and budgets, and collaborate with account managers to identify growth opportunities.

Based in Corinium House Gloucester, this role supports a mix of in-person collaboration (3 days in the office) and flexible work options.

Qualifications

• Bachelor’s degree in communications, marketing or business administration or equivalent.
• Minimum 2 years of client service experience.
• Minimum 2 years of project management experience or equivalent.
• Proficient in English, written and verbal.

Responsibilities

• Be the primary point of contact for assigned clients and deliver consultative support.
• Tailor and implement Notified products (IR websites) to meet client needs.
• Manage projects to ensure on-time, on-scope, on-budget delivery.
• Provide status reports and maintain transparent client communication.
• Collaborate with internal teams to ensure high-quality service delivery.
• Educate clients on product features and best practices throughout the lifecycle.
• Identify opportunities for additional sales and drive growth.

Skills

Client service

Project management

English proficiency

SaaS experience

HTML

Photoshop

Education

Bachelor's degree in communications, marketing or business administration

Tools

HTML

Photoshop

Job description

Notified is seeking an Implementation Project Manager (Onboarding Specialist) in Gloucester to lead client onboarding for IR websites. You will act as the subject matter expert, tailor solutions to each client, manage timelines and budgets, and collaborate with account managers to identify growth opportunities.

Based in Corinium House Gloucester, this role supports a mix of in-person collaboration (3 days in the office) and flexible work options.