Hybrid Highways Operations Planner & Controller

Amey; Stafford; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Flexible working

Generous pension

24 days annual leave

Cycle2Work scheme

Job summary

Amey in Staffordshire is seeking an Operational Controller to plan and manage daily gang activities, ensuring timely delivery and compliance with contracts. You will liaise with supervisors on-site and enable effective reporting on daily and weekly performance.

We welcome flexible and hybrid working patterns. The role requires strong planning, data use, and stakeholder management to drive improvements in service levels and cost efficiency.

Qualifications

• Experience in planning and coordination roles.
• Proficient in MS Packages.
• Good communication and stakeholder management skills.
• Data Management – able to use data in a compelling manner.
• Experience of working on a Highways Maintenance Contract.

Responsibilities

• Approval of draft resource programme; manage daily gang activities ensuring compliance with timescales, SLAs, and contracts.
• Coordinate with supervisors on-site and review suspended/rejected jobs on the Works Management system.
• Perform Level 1 reviews for quality and accuracy of completed jobs; produce daily/weekly activity reports.
• Schedule emergency works and less than 24-hour jobs for the current day, update supervisors on performance.
• Review programme quality with pre-works coordinator and inform clients of planned work activities.
• Liaise with emergency services as necessary; ensure daily performance targets are met through communication with relevant parties.
• Improve service levels continuously; maximize productivity by reducing waste of time, materials, and operational costs.

Skills

Planning

Coordination

MS Office

Communication

Data analysis

Highways contract

Tools

MS Office

Job description

Amey in Staffordshire is seeking an Operational Controller to plan and manage daily gang activities, ensuring timely delivery and compliance with contracts. You will liaise with supervisors on-site and enable effective reporting on daily and weekly performance.

We welcome flexible and hybrid working patterns. The role requires strong planning, data use, and stakeholder management to drive improvements in service levels and cost efficiency.