Hybrid Growth-Focused Customer Success Exec – Construction SaaS

Hubexo; Bournemouth; Hybride; GBP 46 800 - 57 200; Plein temps

Avantages offerts par ce poste

Incentives including trips and event tickets

Résumé du poste

Hubexo seeks a Customer Success Manager located in Bournemouth, focusing on customer engagement and retention. You will manage a wide portfolio of Glenigan subscribers, ensuring they maximize their use of our construction intelligence software.

This hybrid role supports your professional growth within a vibrant team and offers a realistic OTE of £52,000 through a combination of basic salary and commission.

Qualifications

• Experience in account management, customer success, inside sales, or similar customer-facing roles.
• Confidence in phone and video communication.
• Understanding of SaaS or subscription business models.

Responsabilités

• Manage a portfolio of over 200 customers and build strong relationships.
• Run online meetings and deliver demos and training.
• Monitor customer engagement and satisfaction to protect renewals.

Connaissances

Commercial awareness

Customer engagement

Account management

Sales experience

Outils

Salesforce

Description du poste

Hubexo seeks a Customer Success Manager located in Bournemouth, focusing on customer engagement and retention. You will manage a wide portfolio of Glenigan subscribers, ensuring they maximize their use of our construction intelligence software.

This hybrid role supports your professional growth within a vibrant team and offers a realistic OTE of £52,000 through a combination of basic salary and commission.