Hybrid Growth-Focused Customer Success Exec – Construction SaaS

Hubexo; Bournemouth; Hybrid; GBP 46,800 - 57,200; Full time

Benefits offered by this job

Incentives including trips and event tickets

Job summary

Hubexo seeks a Customer Success Manager located in Bournemouth, focusing on customer engagement and retention. You will manage a wide portfolio of Glenigan subscribers, ensuring they maximize their use of our construction intelligence software.

This hybrid role supports your professional growth within a vibrant team and offers a realistic OTE of £52,000 through a combination of basic salary and commission.

Qualifications

• Experience in account management, customer success, inside sales, or similar customer-facing roles.
• Confidence in phone and video communication.
• Understanding of SaaS or subscription business models.

Responsibilities

• Manage a portfolio of over 200 customers and build strong relationships.
• Run online meetings and deliver demos and training.
• Monitor customer engagement and satisfaction to protect renewals.

Skills

Commercial awareness

Customer engagement

Account management

Sales experience

Tools

Salesforce

Job description

Hubexo seeks a Customer Success Manager located in Bournemouth, focusing on customer engagement and retention. You will manage a wide portfolio of Glenigan subscribers, ensuring they maximize their use of our construction intelligence software.

This hybrid role supports your professional growth within a vibrant team and offers a realistic OTE of £52,000 through a combination of basic salary and commission.