Enterprise Customer Success Executive (Hybrid)

Inspiring Search; Greater London; Hybrid; GBP 30,000 - 50,000; Full time

Benefits offered by this job

Vitality Health Insurance

Specsavers Vouchers

25 days paid time off

Hybrid working

Free snacks and drinks

Regular team offsites

Job summary

Inspiring Search in Greater London is seeking a Customer Success Executive who will ensure customers receive the necessary tools and support to achieve their goals. You will review the customers' needs, onboard them after purchase, and advise them on product usage to maximize satisfaction.

This role involves collaborating with various departments to improve product offerings based on customer feedback. The company offers hybrid working, health insurance, and generous paid time off.

Qualifications

• Understanding of the enterprise SaaS sales cycle and best practices.
• Exceptional ability to communicate and foster positive business relationships.
• Excellent presentation skills tailored to specific audiences.

Responsibilities

• Onboard new customers and build relationships.
• Advise customers on product usage and modifications.
• Provide pre-sales and post-sales support.

Skills

Communication skills

Relationship building

Negotiation

Technical demonstration

Sales performance analysis

Education

Degree in a relevant field

Job description

Inspiring Search in Greater London is seeking a Customer Success Executive who will ensure customers receive the necessary tools and support to achieve their goals. You will review the customers' needs, onboard them after purchase, and advise them on product usage to maximize satisfaction.

This role involves collaborating with various departments to improve product offerings based on customer feedback. The company offers hybrid working, health insurance, and generous paid time off.